LEGISLATION AND GOVERNMENT POLICY 
  
 
Note 1: 
  
ANC'S CRACK TEAMS' TO PUT DELIVERY FIRST
  
"Implementation cannot be left to chance and to individual whims".  
  
Political Correspondent 
  
The presidency and all premiers' offices are to establish "crack teams" whose main responsibility it is to monitor implementation of government policy and service delivery after next year's general elections. 
  
This ambitious plan forms part of the African National Congress' (ANC) election strategy, revealed by the party's election manager Manne Dipico in an interview this week. It is hoped the concept will be extended to the offices of mayors in time. 
  
Asked if the teams would have powers to recommend the sacking of non-performing MECs and ministers , Dipico said the first 10 years of ANC rule had been a steep learning curve and "it was now clear to the party that it had choose public representatives carefully, using guidelines contained in its document ". 
  
Although details on how the teams would be constituted were unclear, the concept has already been accepted by the ANC's national executive committee. 
  
The ruling party has of late decried the tardiness in the implementation of government policies. 
  
It hopes that setting up these teams will be a first step in addressing this weakness. 
  
"Implementation cannot be left to chance and to individual whims.  Quarterly, everybody must be appraised and we should see whether we are coming or going," said Dipico. 
  
He said the party had to get "the right people" for such a job, people who would seek no favours and who would not be afraid to tell ministers and MECs that the they were not doing their jobs properly". 
  
"We need that. The problem is not only that of bureaucrats, it is also about political will. If we do that, every premier or minister should be able to see the red light in time and find solutions to the problem," said Dipico. 
  
The ANC is going to focus on job creation, growing the economy, fighting crime, corruption and HIV/AIDS in the next decade after the elections. 
  
"We have been talking to directors-general, ministers and MECs to say they must tell us if they cannot implement these programmes. 
  
"All these things have been canvassed and we are going to hit the ground running, come next year." 
  
Dipico said government had entered into a contractual agreement with South African citizens and it was time to run the system like a business, to satisfy its clients. 
  
The problem was not money, but the capacity to implement policy. 
  
"Otherwise how do you explain that North West only spent 0,6% of its housing department budget so far this financial year?" said Dipico. 
  
He said the appraisals would not be about comradeship, but about service delivery. 
  
Business Day 1st Edition Nov 06 2003 07  
 
  
Note 2: 
  
South Africa has a responsbile Government and some of the best legislation in the world. 
  
At Provincial and Local Government level 'crack teams' are being established to close the gap between this excellent legislation and the poor standard of implementation of the legislation. (seen note 1 above).
  
The PROMOTION OF ADMINISTRATIVE JUSTICE ACT Act No3 of 2000 that gives effect to the right to administrative action that is lawful, reasonable and procedurally fair and to the right to written reasons for administrative action as contemplated in section 33 of the Constitution of the Republic of South Africa, 1996; and to provide for matters incidental thereto.
  
URL: REGULATIONS - http://www.polity.org.za/html/govdocs/regulations/2002/reg1022.html
  
URL: ACT 3/2000 - http://www.polity.org.za/html/govdocs/legislation/2000/act3.pdf 
  
See PROMOTION OF ADMINISTRATIVE JUSTICE ACT, 2000 REGULATIONS  below:  
  
 
  
Government Gazette
Vol. 446, No. 23710, 31 July 2002 
Regulation Gazette, No.7425 
No. R.1022 
PROMOTION OF ADMINISTRATIVE JUSTICE ACT, 2000 REGULATIONS ON FAIR ADMINISTRATIVE PROCEDURES 
The Minister for Justice and Constitutional Development has in terms of section 10 of the Promotion of Administrative Justice Act, 2000 (Act No. 3 of 2000), made the regulations set out in the Schedule. 
SCHEDULE 
Definitions 
1. In these regulations, unless the context otherwise indicates, a word or expression to which a meaning has been assigned in the Act has the meaning so assigned, and "Act" means the Promotion of Administrative Justice Act, 2000 (Act No. 3 of 2000). 
CHAPTER 1
PUBLIC INQUIRIES
Application of this Chapter
2. This Chapter applies to administrative action which materially and 
  adversely affects the rights of the public as envisaged in section 4(1) of the 
  Act, and must be complied with if an administrator decides in terms of section 
  4(1) of the Act to hold a public inquiry contemplated in section 4(1)(a) of 
  the Act. 
Part 1: General 
Notice of public inquiry 
3.   
 
  -  An administrator must give notice of a public inquiry, - 
    
      -  if the administrative action affects the rights of the public throughout 
        the Republic, in the Government Gazette and a newspaper which is distributed, 
        or in newspapers which collectively are distributed, throughout the Republic; 
        or
 
      -  if the administrative action affects the rights of the public in a 
        particular province only, in the Provincial Gazette of that province and 
        a newspaper which is distributed, or in newspapers which collectively 
        are distributed, throughout that province; or
 
      -  if the administrative action affects the rights of the public in a 
        specific area only, in a newspaper which is distributed in that specific 
        area.
 
     
   
  -  A notice published in terms of subregulation (1) must state - 
    
      -  whether the administrator will conduct the inquiry or whether a person 
        or panel of persons has been appointed in terms of section 4(2)(a) of 
        the Act to conduct the inquiry;
 
      -  where a person or panel has been appointed - 
        
          -  the name of the person or the names of the persons on the panel 
            appointed to conduct that inquiry, including, in the case of a panel, 
            the name of the person appointed as convenor of that panel; and
 
          -  the period within which the inquiry should be completed; and
 
         
       
      -  particulars of the matter to be investigated, or if a person or panel 
        has been appointed, the terms of reference of that person or panel.
 
     
   
  - A notice published in terms of subregulation (1) must - 
    
      -  contain an invitation to members of the public who have information 
        on the matter to be investigated, to submit - 
        
          -  written representations; or 
 
          - a request for permission to testify or to make oral representations;
 
         
       
      -  state the closing date, which may not be earlier than 30 days from 
        the date of publication of the notice, for persons to submit 
        
          -  written representations; or 
 
          - requests for permission to testify or to make oral representations;
 
         
       
      -  when appropriate, contain a warning that written representations, or 
        requests for permission to testify or to make oral representations, received 
        after the closing date may be disregarded;
 
      -  state the name and official title of the person to whom any written 
        representations or requests for permission must be sent or delivered; 
        and 
 
      - state the - 
        
          -  work postal and street address and, if available, also an electronic 
            mail address;
 
          -  work telephone number; and 
 
          - fax number, if any, of the person contemplated in paragraph (d).
 
         
       
     
   
  -  A notice published in terms of subregulation (1) must -
 
  
    -  contain sufficient information about the matter to be investigated to 
      enable the public to submit meaningful representations; and
 
    -  when appropriate, specify a place or places where, and the hours within 
      which, further information about the matter to be investigated will be available 
      for public scrutiny.
 
   
  -  A notice published in terms of subregulation (1)(a) and (b) in a newspape, 
    may, notwithstanding the provisions of subregulations (2) to (4), only contain-
 
  
    -  a concise statement of the matter to be investigated;
 
    -  the name, official title, contact telephone number and physical address 
      of the person from whom further information on the matter and the procedure 
      of the investigation can be obtained; and 
 
    - a note that a more detailed notice concerning the matter to be investigated 
      appears in the Government Gazette or Provincial Gazette, as the case may 
      be.
 
   
  -  If a notice published in terms of subregulation (1) specifies a place or 
    places where further information about the matter to be investigated will 
    be available for public scrutiny, access to that information must be allowed 
    from the date on which the notice is published until the closing date for 
    comment, with the exclusion of Saturdays, Sundays and public holidays.
 
  -  Persons who want to submit requests for permission to testify or to make 
    oral representations, must submit in writing to the person referred to in 
    subregulation (3)(d) -
 
  
    -  their names, postal address and telephone number or other contact details; 
    
 
    - an indication of the matter on which they wish to testify or make oral 
      or written representations; and
 
    -  their preference as to the language in which they want to testify or 
      make oral or written representations.
 
   
  -  In order to ensure that a public inquiry is brought to the attention of 
    the public, an administrator may, in addition, publicise the information referred 
    to in subregulations (1) to (4) by way of communications through the printed 
    or electronic media, including by way of press releases, press conferences, 
    the Internet, radio or television broadcasts, posters or leaflets.
 
 
Language 
4. 
  -  A notice published in terms of regulation 3(1) must be in at least two 
    of the official languages.
 
  -  A notice published in terms of regulation 3(1)(b) or (c) must take account 
    of language preferences and usage in the province or area concerned.
 
  -  Written representations may be in any official language.
 
 
Special assistance 
5.
 
  -  If any administrative action that may be taken as a consequence of the 
    public inquiry may materially and adversely affect the rights of members of 
    a specific community consisting of a considerable proportion of people who 
    cannot read or write or who otherwise need special assistance - 
    
      -  a notice must be publicised in the area in a manner that will bring 
        the matter to be investigated to the attention of the community at large; 
        and
 
      -  the administrator must take special steps to solicit the views of members 
        of the community on the matter to be investigated.
 
     
   
  -  Special steps in terms of subregulation (1)(b) may include - 
    
      -  the holding of public or group meetings where the matter to be investigated 
        and the possible consequences are explained, questions are answered and 
        views from the audience are minuted;
 
      -  a survey of public opinion in the community on the matter to be investigated; 
      
 
      -  provision of a secretarial facility in the community where members 
        of the community can state their views on the matter to be investigated; 
        or
 
      -  secretarial assistance to persons who wish to submit requests for permission 
        to testify or to make oral representations, to comply with regulation 
        3(7).
 
     
   
 
Extension of closing date  
6. 
  -  An administrator may extend the closing date specified in a notice published 
    in terms of regulation 3 for persons who want to submit written representations 
    or requests for permission to testify or to make oral representations.
 
  -  Any extension of a closing date for a significant period must be published 
    by way of a notice as prescribed in regulations 3(1) and 4(1) and, when appropriate, 
    in regulation 3(8).
 
 
Representations and requests received after closing date 
7.  
  -  An administrator, or a person or panel conducting a public inquiry - 
    
      -  may refuse to accept any written representations or requests for permission 
        to testify or to make oral representations, received after the closing 
        date; or
 
      -  may, but is not obliged to, grant requests for condonation of late 
        submission of written representations or requests for permission to testify 
        or to make oral representations.
 
     
   
  -  A request for condonation may be granted on good cause shown by the person 
    who submitted the written representations or the request for permission, provided 
    that condonation would not -
    
      -  lead to unnecessary delays; or 
 
      - otherwise prejudice the public interest.
 
     
   
 
Special provisions applicable to both persons and panels appointed to conduct 
  public inquiries  
8. If a person or panel has been appointed in terms of section 4(2)(a) 
  of the Act to conduct a public inquiry, that person or panel must - 
  - conduct the inquiry - 
    
      -  in accordance with the terms of reference; 
 
      -  with the resources provided by the administrator; and 
 
      - within a time and financial framework determined by the administrator;
 
     
   
  -  regularly or on request by the administrator, report to the administrator 
    on progress with the completion of the inquiry; and
 
  -  immediately report to the administrator any administrative or other obstacles 
    impeding progress with the inquiry.
 
 
Special provisions applicable to panels only 
9. 
  -  The convenor of a panel, or another panel member designated by the convenor, 
    presides at meetings of the panel.
 
  -  When a panel reports on a public inquiry in terms of section 4(2)(bxiii) 
    of the Act, it must also report any minority view.
 
 
Compilation of written report 
10. An administrator, or a person or panel conducting a public inquiry, 
  must compile the written report contemplated in section 4(2)(b)(iii) of the 
  Act without unreasonable delay. 
Part 2: Public hearings 
Commencement of public hearings 
11.  
  -  An administrator, or a person or panel conducting a public inquiry, must 
    start and complete a public hearing contemplated in section 4(2)(b)(i)(aa) 
    of the Act without unreasonable delay.
 
  -  An administrator or a person or panel conducting a public inquiry must 
    give notice of the public hearing in at least - 
    
      -  a newspaper which is distributed, or in newspapers which collectively 
        are distributed, throughout the Republic, if the administrative action 
        affects the rights of the public throughout the Republic;
 
      -  a newspaper which is distributed, or in newspapers which collectively 
        are distributed, throughout a particular province, if the administrative 
        action affects the rights of the public in that particular province only; 
        or
 
      - a newspaper which is distributed in a specific area, if the administrative 
        action affects the rights of the public in that specific area only.
 
     
   
  - A notice published in terms of subregulation (2) must - 
    
      -  be in at least two of the official languages; 
 
      -  if the administrative action affects the rights of the public in a 
        particular province or a specific area, take into account the language 
        preferences and usage in the province or area concernedi
 
      -  state particulars of the matter that is being investigated; 
 
      -  state the venue of the hearing and the time and date on which the hearing 
        will commence; and
 
      - invite members of the public to attend the hearing.
 
     
   
  -  In order to ensure that a public hearing is brought to the attention of 
    the public, the administrator or the person or panel conducting that public 
    hearing may, in addition, publicise the information referred to in subregulations 
    (2) and (3) by way of communications through the printed or electronic media, 
    including by way of press releases, press conferences, the Internet, radio 
    or television broadcasts, posters or leaflets.
 
  -  An administrator, or a person or panel conducting a public inquiry, must 
    inform every person who submitted a request for permission to testify or to 
    make oral representations in terms of regulation 3(7) -
    
      -  whether the request has been granted, and if not, the reasons why the 
        request was declined;
 
      - the venue of the public hearing, and the time and date on which it will 
        commence; and (c) if the request is granted, the date on which that person 
        will be heard.
 
     
   
 
Procedure at public hearings 
12. 
  -  The administrator, or the person or panel conducting a public inquiry, 
    determines the procedure at that public hearing, subject to the Act and any 
    other provision of these regulations.
 
  -  The law regarding privilege as applicable to a witness summoned to give 
    evidence in a criminal case in a court, applies to the questioning of a person 
    in the course of a public hearing.
 
 
Person presiding at public hearings 
13. 
  -  The administrator or, if a person or panel has been appointed to conduct 
    the public inquiry, that person or the convenor of the panel, or another panel 
    member designated by the convenor, presides at a public hearing.
 
  -  The person presiding at a public hearing, either in person or through an 
    assistant, must explain the issues the administrator or the person or panel 
    has to consider, and the person presiding may -
    
      -  allow a person present at the proceedings and whose request for permission 
        referred to in regulation 3(7) has been granted, to give evidence, to 
        make oral representations or to produce a document;
 
      -  call any other person present at the proceedings to give evidence, 
        to make oral representations or to produce a document in that person's 
        custody;
 
      -  administer an oath or solemn affirmation to that person; 
 
      - question that person, or have that person questioned by a person designated 
        by the person presiding; and
 
      -  retain for a reasonable period any document produced in terms of paragraph 
        (a) or (b).
 
     
   
 
Persons appearing at public hearing  
14. 
  -  A person appearing at a public hearing may, with the approval of the person 
    presiding at the public hearing and at own expense, be assisted by a representative.
 
  -  A person appearing at a public hearing, including ` such person's representative, 
    may speak in a language of choice, but must observe the directives of and 
    conform to the procedures determined by the person presiding at the public 
    hearing.
 
  -  If the person appearing at a public hearing is a minor, the person presiding 
    at the hearing must ensure that the minor's rights and interests are protected.
 
 
Access to public hearings 
 15. 
  -  Public hearings are open to the public, including the media, and the person 
    presiding at the public hearing may not exclude the public, including the 
    media, from the hearing, except when - 
    
      -  legislation applicable to the hearing provides for the hearing to take 
        place in closed session; or
 
      -  a matter is raised during the hearing which is - 
        
          -  privileged in terms of the law;
 
          -  confidential in terms of legislation; or
 
          -  of such a nature that its confidential treatment is for any other 
            reason reasonable and justifiable in an open and democratic society.
 
         
       
     
   
  - The administrator or the person or panel conducting the public inquiry may 
    take reasonable measures- 
    
      - to regulate public access, including access of the media, to the place 
        where the hearing is held;
 
      - to prevent and control misconduct by members of the public attending 
        the hearing; and
 
      -  to provide for the voluntary searching of any person, and, where appropriate, 
        for the refusal of entry to, or the removal of any person from the place 
        where that hearing is held.
 
     
   
  - The person presiding at a public hearing may - 
    
      -  order a member of the public, including the media, to leave the place 
        where that hearing is held - 
        
          - when the public is excluded from that hearing in terms of subregulation 
            (1); or (ii) whenever this is necessary to give effect to the measures 
            taken in terms of subregulation (2); or
 
         
       
      - order a person referred to in regulation 14(2) to leave that hearing 
        if that person does not observe a directive of or conform to the procedures 
        determined by the person presiding at the public hearing.
 
     
   
  - When instructed by the person presiding at a public hearing, a peace officer 
    present at that hearing must remove a person -
    
      -  who disrupts the proceedings or causes a nuisance; or
 
      -  does not leave when ordered to leave in terms of subregulation (3).
 
     
   
 
Adjournment of public hearings  
16.  
  -  The administrator, or the person or panel conducting a public inquiry, 
    may 
    
      -  adjourn a public hearing and set a time and date for its resumption; 
        or 
 
      - at any time after the adjournment, change the time or date for the resumption 
        of that hearing.
 
     
   
  -  If the date for resumption of a hearing is changed in terms of subregulation 
    (1)(b), the administrator, or the person or panel conducting that public inquiry, 
    must give notice of such change in accordance with regulation 11(2).
 
 
CHAPTER 2
 NOTICE AND COMMENT PROCEDURE
Application of this Chapter
17. This Chapter applies to administrative action which materially and 
  adversely affects the rights of the public as envisaged in section 4(1) of the 
  Act, and must be complied with if an administrator decides in terms of section 
  4(1) of the Act to follow a notice and comment procedure contemplated in section 
  4(1)(b) of the Act. 
Publication 
18. 
  -  Information concerning the proposed administrative action must be published 
    by way of notice- 
    
      -  if the administrative action affects the rights of the public throughout 
        the Republic, in the Government Gazette and a newspaper which is distributed, 
        or in newspapers which collectively are distributed, throughout the Republic; 
        or
 
      -  if the administrative action affects the rights of the public in a 
        particular province only, in the Provincial Gazette of that province and 
        a newspaper which is distributed, or in newspapers which collectively 
        are distributed, throughout that province; or
 
      -  if the administrative action affects the rights of the public in a 
        specific area only, in a newspaper which is distributed in that specific 
        area.
 
     
    
   
  -  A notice published in terms of subregulation (1) must include - 
    
      -  an invitation to members of the public to submit comments in connection 
        with the proposed administrative action to the administrator concerned 
        on or before a date specified in the notice, which date may not be earlier 
        than 30 days from the date of publication of the notice;
 
      -  a caution that comments received after the closing date may be disregarded;
 
      -  the name and official title of the person to whom any comments must 
        be sent or delivered; and 
 
      -  the - 
        
          -  work, postal and street address and, if available, also an electronic 
            mail address;
 
          -  work telephone number; and 
 
          -  fax number, if any, of the person contemplated in paragraph (c).
 
         
       
     
   
  -  A notice published in terms of subregulation (1) must - 
    
      -  contain. sufficient information about the proposed administrative action 
        to enable members of the public to submit meaningful comments; and
 
      -  when appropriate, specify a place or places where, and the hours within 
        which, further information concerning the proposed administrative action 
        will be available for public scrutiny.
 
     
   
  -  A notice published in terms of subregulation (1)(a) and (b) in a newspaper 
    may, notwithstanding the provisions of subregulations (2) and (3), only contain- 
    
      -  a concise statement of the proposed administrative action; 
 
      - the name, official title, contact telephone number and physical address 
        of the person from whom further information on the proposed administrative 
        action and the administrative procedure can be obtained; and
 
      -  a note that a more detailed notice concerning the proposed administrative 
        action appears in the Government Gazette or Provincial Gazette, as the 
        case may be.
 
     
   
  -  If a notice published in terms of subregulation (1) specifies a place or 
    places where further information about the proposed administrative action 
    will be available for public scrutiny, access to that information must be 
    allowed from the date on which the notice is published until the closing date 
    for comment, with the exclusion of Saturdays, Sundays and public holidays.
 
  -  In order to ensure that a proposed administrative action is brought to 
    the attention of the public, an administrator may, in addition, publicise 
    the information referred to in subregulations (1) to (5) by way of communications 
    through the printed or electronic media, including by way of press releases, 
    press conferences, the Internet, radio or television broadcasts, posters or 
    leaflets.
 
 
Language
19.  
  -  A notice published in terms of regulation 18(1) must be in at least two 
    of the official languages.
 
  -  A notice published in terms of regulation 18(1)(b) or (c) must take account 
    of language preferences and usage in the province or area concerned.
 
  -  Written comments may be in any official language.
 
 
Special assistance 
20. 
  -  If any proposed administrative action may materially and adversely affect 
    the rights of members of a specific community consisting of a significant 
    proportion of people who cannot read or write or who otherwise need special 
    assistance - 
    
      -  a notice must be publicised in the area of that community in a manner 
        that will bring the proposed action to the attention of the community 
        at large; and
 
      -  the administrator must take special steps to solicit the views of members 
        of the community.
 
     
   
  -  Special steps in terms of subregulation (1)(b) may include -
    
      -  the holding of public or group meetings where the proposed action is 
        explained, questions are answered and views from the audience are minuted;
 
      -  a survey of public opinion in the community on the proposed action; 
        or 
 
      -  provision of a secretarial facility in the community where members 
        of the community can state their views on the proposed action.
 
     
   
 
Extension of closing date
21. 
  -  The administrator may extend the closing date for comment specified in 
    a notice published in terms of regulation 18.
 
  -  Any extension of a closing date of more than one month must be published 
    by way of a notice as prescribed in regulations 18(1) and 19(1) and (2), and 
    when appropriate, in regulation 18 (6).
 
 
Comments received after closing date 
22. 
  -  The administrator - 
    
      -  may refuse to accept comments received after the closing date for comment; 
        or (b) may, but is not obliged to, grant requests for condonation of late 
        submission of comments.
 
     
   
  -  A request for condonation may be granted on good cause shown by the person 
    who submitted the comments, provided that condonation would not -
    
      -  lead to unnecessary delays; or 
 
      - otherwise prejudice the public interest.
 
     
   
 
CHAPTER 3
NOTICE OF ADMINISTRATIVE ACTION AND RIGHTS
Notice of administrative action and rights
23. If an administrative action that has been taken, materially and 
  adversely affects a person's rights, an administrator, when informing that person 
  of the administrative action, must also inform that person of 
  -  the right which that person has in terms of section 5 of the Act to request 
    reasons for the action; and
 
  -  any right of review or internal appeal, where applicable.
 
 
Notice of right to request reasons
 24. A notice contemplated in regulation 23(lxa) must also- 
  - set out the formal requirements in respect of a request for reasons as set 
    out in regulation 27(1) and (3); and
 
  -  refer to assistance that will be given in terms of regulation 27(2).
 
 
Notice of review or internal appeal
 25. A notice contemplated in regulation 23(1)(b), must also, where 
  applicable - 
  -  stipulate the period, if any, in which the review or appeal proceedings 
    must be instituted;
 
  -  state the name and address of the person with whom proceedings for review 
    or appeal must be instituted; and
 
  -  set out any other formal requirements in respect of the proceedings for 
    review or appeal.
 
 
CHAPTER 4
REQUESTS FOR REASONS
Application of this Chapter 
26. This Chapter applies to administrative action which materially and 
  adversely affects the rights of any person, and must be complied with if a request 
  for reasons for administrative action is made in terms of section 5(1) of the 
  Act. 
Formal requirements
 27.  
  -  A request in terms of section 5 of the Act for reasons for administrative 
    action which materially and adversely affected a person's rights must be -
 
  
    -  in writing;
 
    -  addressed to the administrator concerned; and
 
    -  sent to the administrator by post, fax or electronic mail or delivered 
      to the administrator by hand.
 
   
  - If an administrator receives an oral request for reasons from a person who 
    cannot write or otherwise needs assistance, the administrator or a person 
    designated by the administrator must give reasonable assistance to that person 
    to submit such request in writing.
 
  - A request for reasons contemplated in this Chapter must - 
    
      -  indicate - 
        
          -  the administrative action which affected the rights of the person 
            making the request; and
 
          -  which rights of that person were materially and adversely affected 
            by the administrative action; and 
 
         
       
      - state - 
        
          -  the full name and postal and, if available, electronic mail address 
            of that person; and
 
          -  any telephone and fax numbers where that person may be contacted.
 
         
       
     
   
 
Administrator's duties
28.  
  -  An administrator to whom a request for reasons is made must -(a) acknowledge 
    receipt of the request; and (b) either -(i) accede to the request and furnish 
    the reasons in writing; or (ii) decline the request. (2) If an administrator 
    declines a request for reasons in terms of section 5(4)(a) of the Act, the 
    administrator must give reasons in writing to the person who made the request 
    why the request was declined.
 
 
Short title and commencement
29. These regulations are called the Regulations on Fair Administrative 
  Procedures, 2002, and shall come into operation on 31 July 2002. 
 
 
 
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